We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! In addition to our 24/7 emergency call line, we use PropertyMeld to handle all maintenance issues, which can be accessed online with a simple click. Below are some features and benefits of the software that help us keep your investment in the best working order possible:
Advanced maintenance automation tools
The automation tool allows us to automatically schedule, track, and communicate in one place
Saves time & increases tenant satisfaction
Property Meld reduces the time required to coordinate maintenance by 60% and increases resident satisfaction by 87%. PropertyMeld allows tenants, property owners, vendors, and internal maintenance to communicate directly on one platform via emails, SMS, and in-app messaging.
When the vendor completes the work request, the tenant is given the opportunity to review the work and provide feedback. General Property Management uses this feedback in our continuous improvement efforts to bring the best service to the tenants and owners.