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Email heyjohnmoss@gmail.com HeyJohnMoss@gmail.com 715-832-1200 / 715-839-0953 (cell/text)

Maintenance Request Form

Does your apartment need something fixed? No problem! General Property Management, LLC has an on-staff maintenance professionals that are here to help.

Please submit a service request.

  • Login to your portal
  • In the center of the screen press the orange button.
    New Service Request
  • Fill in the information. Even attach photos.
  • The appropriate personnel will respond.
  • You will receive an email when the work is done & Work Order is closed.

Is this an EMERGENCY? Contact John directly at 715-839-0953 for assistance.

Maintenance items that are covered by owners are essential service items such as:

  • Non Functioning Heating or Air Conditioning
  • No Hot Water
  • Active Plumbing Leaks (especially that cause property damage)
  • Non Functioning Stove, Oven, Refrigerator, Dishwasher
  • Leaking Roof
  • Smoke Detector Batteries

Common items not covered include:

  • Resetting Breakers
  • Light Bulbs
  • Toilet Clogs
  • Clogged or Jammed Garbage Disposal
  • Air Filter Changes
  • Resetting GFCI Circuits

Tenants will be charged for any service call resulting from damage or misuse. Examples are jammed garbage disposals, stopped up toilets, not changing HVAC filters, and not changing a light bulb.

Tenants will be charged for any unnecessary service calls. This is when a reported issue is working properly, but was not being used properly by the tenant. Examples include but are limited to improper operation of the HVAC thermostat, improper toilet plunger use, etc. If you think you may not be operating a device properly you can YouTube most common household issues. We can often get you in touch with a technician before sending them out to avoid tenant charges.


Let us help find the perfect housing solution for you!

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